The iPhone/iPad app for Coast to Coast AM has a FAQ built into the app itself, which can be accessed from the app's home screen by tapping on "Help." For your convenience, the questions and answers from this FAQ are reproduced below.
Q: How do I login / logout?
A: Access the login screen by tapping the Listen Live icon, Audio icon or swipe to the second menu page and tap the Account icon. To logout, swipe to the second menu page and tap the Account icon.
Q: I’m encountering difficulties logging in, who do I speak to?
A: Contact our customer support team at customerservice@premiereinteractive.com.
Q: How do I stream the live show or audio archives?
A: As a Coast Insider Member, you may access this content after logging into your account. Once logged in, tap the Listen Live icon or Audio icon to access a stream. You must have access to a 3G or WiFi data connection during playback.
Q: Why don’t I hear the live stream?
A: The live audio stream is available from 10p-2a PT/1a-5a ET. Silence may occur during commercial breaks, please be patient for the audio to return. You must have access to a 3G or WiFi data connection during playback.
Q: The live audio stream is unstable for me, what can I do?
A: Ensure you are on a stable network connection (either 3G or WiFI) as switches between these network connection types may cause interruptions. We have also provided an alternative format audio stream available in the Audio section during the live broadcast.
Q: The on-demand audio stream is unstable for me, what can I do?
A: Ensure you are on a stable network connection (either 3G or WiFI) as switches between these network connection types may cause interruptions. In addition, ensure you have the latest version of iOS 5 installed on your device. (Older versions of iOS have known instabilities and are not recommended.)
Q: Can I download and listen to the daily archived shows for offline playback?
A: The daily archived shows are available as podcast downloads through iTunes for up to 7 days after the original airdate. The podcasts can be synced to your device for offline playback. For more information, click here.
Q: Where do I find news articles?
A: Tap Articles for a listing of featured news articles.
Q: Where do I find information about upcoming shows?
A: Tap Upcoming for details for tonight or this week’s shows. Next week’s shows are updated each Thursday.
Q: Where do I find show guest info?
A: Tap Guests for details on your favorite Coast to Coast AM guest.
Q: Where do I find information on a past show?
A: Tap Shows to find a list of past programs featuring descriptions, related material and bumper music played during that show.
Q: How do I listen to past show audio?
A: Tap Audio to scroll through the most recent added shows in the Coast collection.
Q: How do I watch featured videos?
A: Tap Video to scroll through the most recent added videos in the Coast collection.
Q: How do I listen to Art Bell – Somewhere in Time shows?
A: The Art Bell - Somewhere in Time shows are available over the live audio stream Saturday evenings 6p-10p PT/9p-1a ET.
Q: Where do I find polls?
A: Swipe to the second menu page and tap Polls to participate in the most recent Coast to Coast AM poll question.
Q: Where do I find the Cattle Abduction game?
A: Swipe to the second menu page and tap Game to enjoy!
Q: Where can I find a list of affiliate stations carrying the show?
A: Swipe to the second menu page and tap Stations for a complete listing of Coast to Coast AM affiliates.
