If you are having problems with continuous buffering in your Windows Media Player, or are stuck connecting to media when trying to listen online, then you may need to adjust your HTTP and TCP transport methods in your Windows Media Player.

Please follow these directions very carefully so you don't inadvertently change a setting that will affect the usefulness of your player.

This change will not affect the performance of any other media that you may want to play. Once this change is complete, you will not have to repeat this process to listen online.

To change the transport method:
1. Double Click on your Windows Media Player Icon to launch it.
2. Click the word 'Tools' in the top toolbar of the player.
3. Click the word 'Options' from the drop-down menu.
4. Click the 'Network' tab in the Options window.
5. In the protocols section you want to make sure that ONLY the HTTP and
TCP boxes are selected. Deselect the others if they are selected and do not
change the Proxy settings.
6. Click the 'Apply' button at the bottom of the Window.
7. Click 'OK' in that Window to close it, and then click 'OK' again in the
Options window to close that too.
8. The change in transport types is now complete.

When the change is complete, return to the website that you were experiencing the problem to verify that the change was effective.

Other Possible Reasons

As you are accessing content which is deemed "Higher Security Streaming", it requires authentication which could create problems with firewalls. In most firewalls, you can select the option to permit/allow high security streaming. You may wish to check with the support for your firewall to determine the best way to choose this option.

Another possible cause for buffering could lie with your router. Many homes have multiple computers now, requiring a router to split off internet access among them. Many routers have built in firewalls for security, and you would be able to tell if a router is being the source of your problem when you simply bypass it. This means taking the cable line that comes into your home, unplugging it from the router and plug directly into the computer. If the audio plays fine then you know that the router was the source of the problem. You would then want to contact the support site for your router to have them assist in adjusting the settings. Make sure your router has port 80 and port 8080 open.

One last bit of troubleshooting advice: If you are accessing from work, one of the easiest tips to determine the source of the problem is to try access from a co-workers computer. If the audio plays flawlessly then we have narrowed the issue to your computer. If the same issue occurs on the other person's computer, then it's likely a work firewall or security reason, and you would want to contact your IT department to see if they can assist.